Privacy Policy and Personal Data Protection

• 1. General ProvisionsThis Privacy Policy governs the manner in which personal data of users is collected, processed, stored, and protected when using this website.The Policy is prepared in accordance with Regulation (EU) 2016/679 (GDPR), the Personal Data Protection Act, and the applicable Bulgarian and European legislation.
• 2. Data ControllerThe data controller is:“Lidera BG” Ltd.
  UIC: 208539286
  Registered office and management address:
  Sofia, Oborishte district, 5B Triaditsa St., office 604
  E-mail: office@emiliadimitrova.comFor all matters related to the processing of personal data and the exercise of rights under GDPR, users may contact the controller using the contact details listed above.
• 3. Types of Personal DataWhen using the website and the provided services, the following personal data may be collected:
  • first and last name;
  • email address;
  • phone number;
  • correspondence or billing address;
  • data required for issuing accounting and payment documents, including company details where applicable.

  No special categories of personal data within the meaning of Art. 9 of GDPR are collected.

• 4. Methods of Collecting Personal DataPersonal data is provided voluntarily by users through:
  • contact and registration forms on the website;
  • requests for services, programs, or consultations;
  • processes related to invoicing and accounting;
  • direct written or electronic communication.
• 5. Purpose of ProcessingPersonal data is processed solely for the following purposes:
  • establishing contact with the user;
  • responding to inquiries;
  • providing information about services, programs, and content;
  • organizing and conducting consulting and training activities;
  • issuing invoices and accounting documents;
  • fulfilling legal, tax, and accounting obligations;
  • improving the quality of service and communication.
• 6. Legal Basis for ProcessingPersonal data is processed on the basis of:
  • explicit consent of the data subject;
  • taking steps at the request of the data subject prior to entering into a contract;
  • performance of a contractual and/or legal obligation;
  • legitimate interest of the controller related to the normal conduct of business.
• 7. Data Retention PeriodPersonal data is stored:
  • for the period necessary to fulfill the purposes for which it was collected;
  • for the periods required by the applicable accounting and tax legislation when invoicing and reporting are involved;
  • until consent is withdrawn when processing is based on consent, unless the law requires a longer retention period.
• 8. Disclosure of Personal Data to Third PartiesPersonal data is not disclosed to third parties except when this is:
  • required by law;
  • necessary for the performance of contractual or legal obligations;
  • related to the use of accounting, payment, or technical service providers, in compliance with personal data protection requirements.
• 8.1. Technical Data and CookiesThe website may use technical cookies and analytical tools necessary for its proper functioning and for improving its content. Detailed information is available in the Cookie Policy published on the website.
• 9. Rights of Data SubjectsEvery user has the right to:
  • obtain information regarding the processing of their personal data;
  • request access, correction, or deletion;
  • request restriction of processing;
  • withdraw the given consent at any time, where applicable;
  • object to the processing;
  • file a complaint with the Commission for Personal Data Protection (CPDP) as the supervisory authority, with address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
• 10. Security of Personal DataThe controller applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, unlawful processing, disclosure, or destruction.
• 11. Changes to the PolicyThe controller reserves the right to update this Privacy Policy in case of changes in legislation or in the manner of processing personal data. The changes enter into force from the moment of their publication on the website.
• 12. Applicable LawThis Privacy Policy shall be governed and interpreted in accordance with the applicable Bulgarian legislation and the applicable European legislation.